Home » Applying Case-based Reasoning: Techniques for Enterprise Systems by Ian D. Watson
Applying Case-based Reasoning: Techniques for Enterprise Systems Ian D. Watson

Applying Case-based Reasoning: Techniques for Enterprise Systems

Ian D. Watson

Published July 15th 1997
ISBN : 9781558604629
Paperback
290 pages
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 About the Book 

Case-based reasoning (CBR) is an intelligent-systems method that enables information managers to increase efficiency and reduce cost by substantially automating processes such as diagnosis, scheduling and design. A case-based reasoner works byMoreCase-based reasoning (CBR) is an intelligent-systems method that enables information managers to increase efficiency and reduce cost by substantially automating processes such as diagnosis, scheduling and design. A case-based reasoner works by matching new problems to cases from a historical database and then adapting successful solutions from the past to current situations. Organizations as diverse as IBM, VISA International, Volkswagen, British Airways, and NASA have already made use of CBR in applications such as customer support, quality assurance, aircraft maintenance, process planning, and decision support, and many more applications are easily imaginable.